Technical Support Engineer
Company Name
Info Services
Company Profile
Info Services is an Exclusive Service provider to IBM Global Services, established with the sole purpose of rendering quality Customer Service equipped with hard-core technocrats from IT industry.
Job Description
Co-ordination with various OEM's/Principals/vendors for spare Management.
'Hands and Feet' support, co-ordination with Warranty owners/IBM competency doing remote support, for existing servers
Problem Diagnosis, Problem Isolation and Solving
Desired Profile
Comprehensive Hardware Support for systems covered under Maintenance and First level problem diagnosis for system covered under Warranty.
Minimum Experience
1 years
Maximum Experience
4 years
Industry Type
IT-Hardware / Networking
Functional Area
IT Software - (Network Administration / Security)
Location
Calicut, Cochin, Ernakulam, Kannur, Kollam, Kottayam, Palakkad, Thrissur, Trivandrum
Keywords
Tracing, diagnosing and correcting faultsCarry out preventive maintenance as per SLA / Manufacturer schedule.
Reference
TSE210807
Contact Information
Kousalya.V
Telephone
99402 18800